Ik spreek Nederlands Je parle Français I speak English Ich spreche Deutsch Send your parcel worldwide, the way you want Choose from different shipping solutions: online and offline Always a Drop-off point with flexible opening hours close by Follow your parcel with Track & Trace Create your international shipping label in a few clicks. Even without an account. Send your parcel worldwide in 4 steps Place the contents of your parcel in a strong enough box, free of labels and stickers. Fill the empty spaces with newspaper. Seal your parcel with tape. You don't have a strong box? Order one from our eShop or ask for one in your Post Office or Post Point . Weigh and measure your parcel. Then choose the shipping solution that suits you best: online or in a sales point. Attach the shipping label on the top of your parcel. Are you sending it outside the EU? Be sure to attach the correct documents on the outside of the box in a transparent pouch. Then hand in your parcel at a Drop-off point in your neighbourhood. Follow the status of your parcel with Track & Trace or the My Bpost app. Sending a parcel in Europe Sending a parcel outside Europe Sending a parcel to France , Netherlands , Germany , Italy , Spain , Luxembourg , Polan , Portugal Do it yourself: online Create your shipping label immediately online Delivery to an address or Pick-up Point in France and the Netherlands Don't have a printer? Have your shipping label printed in a Post Office or Post Point Get assistance and advice: in a sales point Delivery to an address No Track & Trace available Delivery to an address Follow your parcel with Track & Trace Some areas inside the EU are not part of the EU's fiscal territory. In this case, you must add the required customs documents like for shipments sent outside the EU. Calculate the price of your international shipment inside the EU Find a Drop-off point in your neighbourhood Find a Drop-off point Would you prefer to have your parcel picked up at your home? That's possible from {{PriceTB.Enlèvement-à-la-demande-bpack.r2c2}} . Request this online Follow the status of your parcel Regrettably, we cannot help you without the barcode. You'll find the barcode in the following places: consignment ticket mailing receipt notice of absence confirmation e-mail communication from the sender Get more information about where to find your barcode . Or follow it in the My Bpost app Packaging tips for problem-free shipping outside the EU For your parcel: Use a strong box made from corrugated cardboard. If you are sending multiple items at once, wrap them separately and include dividers to prevent damage. Fill the empty spaces in your parcel with newspaper or other shock-absorbing filler material. Make sure that the contents cannot shift. There is still empty space? Choose a smaller box. For fragile items, choose a box with double sides. Use strong tape to seal your parcel in places where it might rip or open up. For your shipping label: Attach the shipping label to the box firmly and visibly. Make sure that the entire label is legible. Are you using a used box? Check the quality of the box and remove all labels and stickers on the outside. This prevents confusion when we sort your parcel. Perhaps you still have one of these questions What is the Bpost price to send a parcel abroad? If you send goods, they must always be sent as a parcel. The price to send a parcel abroad depends on the weight, size, destination and the options you choose. With Bpost you can send parcels of up to 30 kg to more than 220 countries. Make your shipping label online, via the eShop, or go to a Post Office or Post Point. If you send goods, they must always be sent as a parcel. The price to send a parcel abroad depends on the weight, size, destination and the options you choose. With Bpost you can send parcels of up to 30 kg to more than 220 countries. Make your shipping label online, via the eShop, or go to a Post Office or Post Point. How long will my parcel be in transit to a destination abroad? Delivery periods for parcels to foreign countries vary per country. The delivery periods for Standard shipments (bpack World) are indicative and vary between 2 and 10 workdays. These periods do not take into account the duration of the customs process in the destination country. Discover the delivery period for Standard shipments (bpack World) Delivery periods for parcels to foreign countries vary per country. The delivery periods for Standard shipments (bpack World) are indicative and vary between 2 and 10 workdays. These periods do not take into account the duration of the customs process in the destination country. Discover the delivery period for Standard shipments (bpack World) What are the size and weight restrictions for international parcels? For home deliveries: The length of the longest side must be no more than 1.5m. The sum of all dimensions must not exceed 3m: 1x length + 2x width + 2x height ≤3m. The maximum weight is 30kg. Benefit from the Economy tariff for smaller, lighter parcels that weigh no more than 2kg, provided the longest side does not exceed 60cm and the sum of all dimensions is 90cm or less. This tariff also applies to rolls that are no more than 60cm long and 20cm in diameter. For deliveries to pick-up points: France: Pick-up point: The length of the longest side must not exceed 120cm. The sum of all dimensions must be no more than 150cm (1x length + 1x width + 1x height) Maximum weight of 30kg Parcel Locker: Maximum dimensions of 64x38x39cm Maximum weight of 25kg Luxembourg : Pick-up point: The length of the longest side must not exceed 150cm. The sum of all dimensions must be no more than 300cm (1x length + 2x width + 2x height) Maximum weight of 30kg Parcel Locker: Maximum dimensions of 75x44x61cm Maximum weight of 30kg The Netherlands: Pick-up point: Maximum dimensions of 80x50x40cm Maximum weight of 20kg Maximum volume of 150dm3 (a capacity of 150l) Parcel Locker: Maximum dimensions of 60x35x35cm Maximum weight of 20kg For home deliveries: The length of the longest side must be no more than 1.5m. The sum of all dimensions must not exceed 3m: 1x length + 2x width + 2x height ≤3m. The maximum weight is 30kg. Benefit from the Economy tariff for smaller, lighter parcels that weigh no more than 2kg, provided the longest side does not exceed 60cm and the sum of all dimensions is 90cm or less. This tariff also applies to rolls that are no more than 60cm long and 20cm in diameter. For deliveries to pick-up points: France: Pick-up point: The length of the longest side must not exceed 120cm. The sum of all dimensions must be no more than 150cm (1x length + 1x width + 1x height) Maximum weight of 30kg Parcel Locker: Maximum dimensions of 64x38x39cm Maximum weight of 25kg Pick-up point: The length of the longest side must not exceed 120cm. The sum of all dimensions must be no more than 150cm (1x length + 1x width + 1x height) Maximum weight of 30kg The length of the longest side must not exceed 120cm. The sum of all dimensions must be no more than 150cm (1x length + 1x width + 1x height) Maximum weight of 30kg Parcel Locker: Maximum dimensions of 64x38x39cm Maximum weight of 25kg Maximum dimensions of 64x38x39cm Maximum weight of 25kg Luxembourg : Pick-up point: The length of the longest side must not exceed 150cm. The sum of all dimensions must be no more than 300cm (1x length + 2x width + 2x height) Maximum weight of 30kg Parcel Locker: Maximum dimensions of 75x44x61cm Maximum weight of 30kg Pick-up point: The length of the longest side must not exceed 150cm. The sum of all dimensions must be no more than 300cm (1x length + 2x width + 2x height) Maximum weight of 30kg The length of the longest side must not exceed 150cm. The sum of all dimensions must be no more than 300cm (1x length + 2x width + 2x height) Maximum weight of 30kg Parcel Locker: Maximum dimensions of 75x44x61cm Maximum weight of 30kg Maximum dimensions of 75x44x61cm Maximum weight of 30kg The Netherlands: Pick-up point: Maximum dimensions of 80x50x40cm Maximum weight of 20kg Maximum volume of 150dm3 (a capacity of 150l) Parcel Locker: Maximum dimensions of 60x35x35cm Maximum weight of 20kg Pick-up point: Maximum dimensions of 80x50x40cm Maximum weight of 20kg Maximum volume of 150dm3 (a capacity of 150l) Maximum dimensions of 80x50x40cm Maximum weight of 20kg Maximum volume of 150dm3 (a capacity of 150l) Parcel Locker: Maximum dimensions of 60x35x35cm Maximum weight of 20kg Maximum dimensions of 60x35x35cm Maximum weight of 20kg How can I submit a complaint if my parcel for a foreign address is damaged or lost? Most senders have permanent agreements with Bpost regarding lost and damaged parcels. Only you, the sender, can ask to open a dossier for a lost or damaged parcel because you paid Bpost for the shipment. Contact us via the online form at the bottom of this page. This way you can immediately provide us with all the necessary information and documents to process your dossier. In case of damage, your complaint must be submitted to Bpost within 7 calendar days. In case of loss abroad, we will start an investigation if your parcel does not receive a status change after: at least 5 workdays for shipments to a neighbouring country at least 10 workdays for the United Kingdom and all other countries Most senders have permanent agreements with Bpost regarding lost and damaged parcels. Only you, the sender, can ask to open a dossier for a lost or damaged parcel because you paid Bpost for the shipment. Contact us via the online form at the bottom of this page. This way you can immediately provide us with all the necessary information and documents to process your dossier. In case of damage, your complaint must be submitted to Bpost within 7 calendar days. In case of loss abroad, we will start an investigation if your parcel does not receive a status change after: at least 5 workdays for shipments to a neighbouring country at least 10 workdays for the United Kingdom and all other countries at least 5 workdays for shipments to a neighbouring country at least 10 workdays for the United Kingdom and all other countries Can I protect my international parcel against theft or damage? You can protect the contents of your parcel sent abroad up to €500 via the ‘With warranty’ mailing option. In case of loss or damage, you will be reimbursed for the value of the contents of your shipment (up to max. €500) + the shipping costs. If the contents only include documents, then you will be reimbursed €15 in case of damage or loss. You can select the ‘With warranty’ mailing option when creating a shipping label via the online shipping tool. Or go to a Post Office or Post Point near you and ask the counter clerk to mail your parcel sent abroad with warranty. More information about the calculation of this compensation . You can protect the contents of your parcel sent abroad up to €500 via the ‘With warranty’ mailing option. In case of loss or damage, you will be reimbursed for the value of the contents of your shipment (up to max. €500) + the shipping costs. If the contents only include documents, then you will be reimbursed €15 in case of damage or loss. You can select the ‘With warranty’ mailing option when creating a shipping label via the online shipping tool. Or go to a Post Office or Post Point near you and ask the counter clerk to mail your parcel sent abroad with warranty. More information about the calculation of this compensation . Complete the CN23 section / document and attach a copy ( customs documents ): These fields must be completed on this document: Sender Addressee HS code: Customs worldwide use the uniform HS code (Harmonized System) to identify goods. To find out which code you should use, please consult FPS Finance . Country of origin Shipment details

These fields must be completed on this document: Sender Addressee HS code: Customs worldwide use the uniform HS code (Harmonized System) to identify goods. To find out which code you should use, please consult FPS Finance . Country of origin Shipment details HS code: Customs worldwide use the uniform HS code (Harmonized System) to identify goods. To find out which code you should use, please consult FPS Finance . Country of origin Shipment details Always include two copies of the invoice or the pro forma invoice . For shipments with a value of more than €1,000 you should also add the Single Administrative Document. Sending a parcel to Russia , China , United States , United Kingdom Do it yourself: online Create your shipping label immediately online Delivery to an address Don't have a printer? Have your shipping label printed in a Post Office or Post Point Get assistance and advice: in a sales point Delivery to an address No Track & Trace available Delivery to an address Follow your parcel with Track & Trace Calculate the price of your international shipment outside the EU Which customs documents do I need to send my parcel outside the EU? Attach the following completed documents on the outside of your parcel in a transparent pouch: 4 copies of the commercial invoice or the pro forma invoice Is your shipment worth more than €1000? In that case, add a completed Single Administrative Document to your parcel in the transparent pouch. Find a Post Point in your neighbourhood Find a Post Point Would you prefer to have your parcel picked up at your home? That's possible from {{PriceTB.Enlèvement-à-la-demande-bpack.r2c2}} . Request this online at Follow the status of your parcel Regrettably, we cannot help you without the barcode. You'll find the barcode in the following places: consignment ticket mailing receipt notice of absence confirmation e-mail communication from the sender Get more information about where to find your barcode . Or follow it in the My Bpost app Packaging tips for problem-free shipping outside the EU For your parcel: Use a strong box made from corrugated cardboard. If you are sending multiple items at once, wrap them separately and include dividers to prevent damage. Fill the empty spaces in your parcel with newspaper or other shock-absorbing filler material. Make sure that the contents cannot shift. There is still empty space? Choose a smaller box. For fragile items, choose a box with double sides. Use strong tape to seal your parcel in places where it might rip or open up. For your shipping label: Attach the shipping label to the box firmly and visibly. Make sure that the entire label is legible. Are you using a used box? Check the quality of the box and remove all labels and stickers on the outside. This prevents confusion when we sort your parcel. For your customs documents: Attach a CN23 form clearly visible in a transparent pouch on the outside of your parcel. Perhaps you still have one of these questions What is the Bpost price to send a parcel abroad? If you send goods, they must always be sent as a parcel. The price to send a parcel abroad depends on the weight, size, destination and the options you choose. With Bpost you can send parcels of up to 30 kg to more than 220 countries. Make your shipping label online, via the eShop, or go to a Post Office or Post Point. If you send goods, they must always be sent as a parcel. The price to send a parcel abroad depends on the weight, size, destination and the options you choose. With Bpost you can send parcels of up to 30 kg to more than 220 countries. Make your shipping label online, via the eShop, or go to a Post Office or Post Point. How long will my parcel be in transit to a destination abroad? Delivery periods for parcels to foreign countries vary per country. The delivery periods for Standard shipments (bpack World) are indicative and vary between 2 and 10 workdays. These periods do not take into account the duration of the customs process in the destination country. Discover the delivery period for Standard shipments (bpack World) Delivery periods for parcels to foreign countries vary per country. The delivery periods for Standard shipments (bpack World) are indicative and vary between 2 and 10 workdays. These periods do not take into account the duration of the customs process in the destination country. Discover the delivery period for Standard shipments (bpack World) What are the size and weight restrictions for international parcels? For home deliveries: The length of the longest side must be no more than 1.5m. The sum of all dimensions must not exceed 3m: 1x length + 2x width + 2x height ≤3m. The maximum weight is 30kg. Benefit from the Economy tariff for smaller, lighter parcels that weigh no more than 2kg, provided the longest side does not exceed 60cm and the sum of all dimensions is 90cm or less. This tariff also applies to rolls that are no more than 60cm long and 20cm in diameter. For deliveries to pick-up points: France: Pick-up point: The length of the longest side must not exceed 120cm. The sum of all dimensions must be no more than 150cm (1x length + 1x width + 1x height) Maximum weight of 30kg Parcel Locker: Maximum dimensions of 64x38x39cm Maximum weight of 25kg Luxembourg : Pick-up point: The length of the longest side must not exceed 150cm. The sum of all dimensions must be no more than 300cm (1x length + 2x width + 2x height) Maximum weight of 30kg Parcel Locker: Maximum dimensions of 75x44x61cm Maximum weight of 30kg The Netherlands: Pick-up point: Maximum dimensions of 80x50x40cm Maximum weight of 20kg Maximum volume of 150dm3 (a capacity of 150l) Parcel Locker: Maximum dimensions of 60x35x35cm Maximum weight of 20kg For home deliveries: The length of the longest side must be no more than 1.5m. The sum of all dimensions must not exceed 3m: 1x length + 2x width + 2x height ≤3m. The maximum weight is 30kg. Benefit from the Economy tariff for smaller, lighter parcels that weigh no more than 2kg, provided the longest side does not exceed 60cm and the sum of all dimensions is 90cm or less. This tariff also applies to rolls that are no more than 60cm long and 20cm in diameter. For deliveries to pick-up points: France: Pick-up point: The length of the longest side must not exceed 120cm. The sum of all dimensions must be no more than 150cm (1x length + 1x width + 1x height) Maximum weight of 30kg Parcel Locker: Maximum dimensions of 64x38x39cm Maximum weight of 25kg Pick-up point: The length of the longest side must not exceed 120cm. The sum of all dimensions must be no more than 150cm (1x length + 1x width + 1x height) Maximum weight of 30kg The length of the longest side must not exceed 120cm. The sum of all dimensions must be no more than 150cm (1x length + 1x width + 1x height) Maximum weight of 30kg Parcel Locker: Maximum dimensions of 64x38x39cm Maximum weight of 25kg Maximum dimensions of 64x38x39cm Maximum weight of 25kg Luxembourg : Pick-up point: The length of the longest side must not exceed 150cm. The sum of all dimensions must be no more than 300cm (1x length + 2x width + 2x height) Maximum weight of 30kg Parcel Locker: Maximum dimensions of 75x44x61cm Maximum weight of 30kg Pick-up point: The length of the longest side must not exceed 150cm. The sum of all dimensions must be no more than 300cm (1x length + 2x width + 2x height) Maximum weight of 30kg The length of the longest side must not exceed 150cm. The sum of all dimensions must be no more than 300cm (1x length + 2x width + 2x height) Maximum weight of 30kg Parcel Locker: Maximum dimensions of 75x44x61cm Maximum weight of 30kg Maximum dimensions of 75x44x61cm Maximum weight of 30kg The Netherlands: Pick-up point: Maximum dimensions of 80x50x40cm Maximum weight of 20kg Maximum volume of 150dm3 (a capacity of 150l) Parcel Locker: Maximum dimensions of 60x35x35cm Maximum weight of 20kg Pick-up point: Maximum dimensions of 80x50x40cm Maximum weight of 20kg Maximum volume of 150dm3 (a capacity of 150l) Maximum dimensions of 80x50x40cm Maximum weight of 20kg Maximum volume of 150dm3 (a capacity of 150l) Parcel Locker: Maximum dimensions of 60x35x35cm Maximum weight of 20kg Maximum dimensions of 60x35x35cm Maximum weight of 20kg How can I submit a complaint if my parcel for a foreign address is damaged or lost? Most senders have permanent agreements with Bpost regarding lost and damaged parcels. Only you, the sender, can ask to open a dossier for a lost or damaged parcel because you paid Bpost for the shipment. Contact us via the online form at the bottom of this page. This way you can immediately provide us with all the necessary information and documents to process your dossier. In case of damage, your complaint must be submitted to Bpost within 7 calendar days. In case of loss abroad, we will start an investigation if your parcel does not receive a status change after: at least 5 workdays for shipments to a neighbouring country at least 10 workdays for the United Kingdom and all other countries Most senders have permanent agreements with Bpost regarding lost and damaged parcels. Only you, the sender, can ask to open a dossier for a lost or damaged parcel because you paid Bpost for the shipment. Contact us via the online form at the bottom of this page. This way you can immediately provide us with all the necessary information and documents to process your dossier. In case of damage, your complaint must be submitted to Bpost within 7 calendar days. In case of loss abroad, we will start an investigation if your parcel does not receive a status change after: at least 5 workdays for shipments to a neighbouring country at least 10 workdays for the United Kingdom and all other countries at least 5 workdays for shipments to a neighbouring country at least 10 workdays for the United Kingdom and all other countries Can I protect my international parcel against theft or damage? You can protect the contents of your parcel sent abroad up to €500 via the ‘With warranty’ mailing option. In case of loss or damage, you will be reimbursed for the value of the contents of your shipment (up to max. €500) + the shipping costs. If the contents only include documents, then you will be reimbursed €15 in case of damage or loss. You can select the ‘With warranty’ mailing option when creating a shipping label via the online shipping tool. Or go to a Post Office or Post Point near you and ask the counter clerk to mail your parcel sent abroad with warranty. More information about the calculation of this compensation . You can protect the contents of your parcel sent abroad up to €500 via the ‘With warranty’ mailing option. In case of loss or damage, you will be reimbursed for the value of the contents of your shipment (up to max. €500) + the shipping costs. If the contents only include documents, then you will be reimbursed €15 in case of damage or loss. You can select the ‘With warranty’ mailing option when creating a shipping label via the online shipping tool. Or go to a Post Office or Post Point near you and ask the counter clerk to mail your parcel sent abroad with warranty. More information about the calculation of this compensation . Download My Bpost app Download My Bpost app Download My Bpost app Copyright © 2026 Bpost Your virtual assistant is on its way! By using our chat, you agree to the processing of your personal data by bpost in connection with your questions. For more information, please consult our confidentiality policy . Unfortunately, private mode does not allow our chat to function properly. Open the chat in a regular window.