Works for you and your entire team — or even your entire company. Try it free for 14 days. $19 / inbox per month For sales teams, customer service teams, and remote teams of all kinds. Add & view unlimited employee inboxes Track emails sent & received Measure email response time See top senders & recipients Label/folder/category breakdowns Filters: block unwanted emails Contact groups: analyze specific contacts Segment emails by internal/external Out-of-office compatibility Export data to PDF & CSV Sync up to 2 years of email history Gmail / Google Workspace integration Outlook / Microsoft 365 integration Outlook Shared mailbox integration *NEW* SLA monitoring & real-time alerts *NEW* AI-powered Sentiment Analysis Fast customer support Bulk discounts available ( contact us! ) Trusted by over 10,000 businesses EmailAnalytics has been a game-changer for us. The legal industry is very antiquated in many processes and has been slow to adopt some innovative technologies. EmailAnalytics gives us a competitive advantage because it has enabled us to make data-driven decisions and present clients with real data, which they love. It’s one of the most important tools that we use. Matthew Hellrung Co-founder and Partner, Meltzer Hellrung EmailAnalytics is an email analytics tool that allows you to track and visualize your team’s email activity and visualize the email metrics in Gmail and Outlook that matter. You can easily add your team members or employees and track and compare their email analytics. EmailAnalytics shows you: Average email response times Top senders & recipients Email activity by hour of the day Email activity by day of the week And to make things super convenient for you, we send you a daily email activity report for you and your team, so you can easily stay informed of your team members’ activity every day. You’ll be amazed how it enables you to identify who your top performers are, re-balance workloads, and increase productivity! EmailAnalytics silently tracks email activity in the background. Simply start your free trial, then continue using email as you normally do. You don’t need to anything different! We display your activity in intuitive and interactive charts, tables, and graphs you can use to gain key insights about your email activity such as: Average email response times Top senders & recipients Email activity by hour of the day Email activity by day of the week You can login to EmailAnalytics to view your data, or you can have daily or weekly reports emailed to you. Use it for yourself or your entire team! If you can’t measure it, you can’t improve it. Yes! Here are setup walkthroughs: How to track shared mailboxes in Outlook How to track shared mailboxes in Gmail

We only have access to your email header data, not your email content (expect for subject lines). Yes, EmailAnalytics is compatible with Outlook (including MS365). You can enable or disable team members from being able to view their own Gmail metrics. The choice is yours! Yes, we are! 😎 We’re Google-verified and have passed Google’s mandatory annual third-party app security audit. This security audit is required for any app that uses the Gmail API. Our security auditor is Leviathan Security Group. Additionally, we’re a verified Google Cloud Partner! How many emails did my team send today? What was their average response time? What parts of the days are busiest and slowest? Who are my top performers? How can I effectively re-balance my team’s email workload? No, we do not store any payment information in our servers; this is delegated to Stripe.com, which is a PCI-Compliant merchant services provider. All communication between our servers and Stripe is encrypted as well. There’s no software to install, so your Gmail or Outlook speed won’t be affected at all. EmailAnalytics works entirely and exclusively through the back-end (via the Gmail and Outlook API). In other words, we get our data directly from Gmail and Outlook’s servers, not yours. And no, you don’t need to train employees how to use EmailAnalytics 😀 It’s a monitoring tool that is designed to help you visualize email activity. Neither you nor your team members need to do anything different; just continue emailing the way you normally do! No, it’s actually super easy to setup, and there’s no software to install. EmailAnalytics works entirely and exclusively through the Gmail/Outlook API. All you need to do is grant permission to access your email stats by starting your 14-day free trial . Within about 60 seconds, you’ll see your email data displayed in intuitive charts, tables, and graphs. We use the Gmail/Outlook API to gather data, then our own algorithms to calculate and graph each metric. No, we do not access or store any of the text content of your emails, except for their subject lines. Yes, EmailAnalytics is fully compatible with Google Workspace. Click here to see our documentation on setting up the Google Workspace integration, and what it enables you to do. Start by creating your own account ( start the free trial ). Then, from inside the app, visit your Teams / Invited Users page. You’ll see a module for inviting team members using their email address. Here’s a quick walk-through on how to invite your team members . We use the Gmail/Outlook API to ensure 100% privacy & security. Emails are retrieved through a fully-encrypted connection. Our servers and database run on Google Cloud. All communication between between Gmail/Outlook and our servers is protected and encrypted. None of your email data will be altered or changed; we only authorize “read-only” access. Additionally, we’re a verified Google Cloud Partner! You can contact us for any reason (questions, anything security-related, or any other feedback) by sending us an email at info@emailanalytics.com. See our vulnerability disclosure reporting policy . Customer service teams Remote employees Any employee who uses email EmailAnalytics benefits: You don’t need to use a shared inbox tool or CRM for your team to track activity for each team member. Let your team use Gmail or Outlook however they want to. EmailAnalytics is compatible with every CRM tool your team already uses. Your team doesn’t need to change how they work . EmailAnalytics tracks activity silently in the background. Just keep on emailing as you normally do, with no changes to your routine! Track your team privately. It’s easy to set up domain-wide tracking for any user on your domain. What our customers are saying “I love the tool. We were talking earlier this month about making cuts to non-essential services because of COVID and EmailAnalytics was one thing we decided to keep.” “I have so much better insight into my remote team activity now. This is exactly what I've been looking for!” “EmailAnalytics is exactly what I needed. Now I can see how many emails each member of my team sends and receives every day, and how quickly they respond to new leads.” “We implemented a company-wide policy of responding to emails in less than 3 hours. EmailAnalytics has made it easy to measure everyone's response time and achieve our goal.” “I love getting the daily email reports showing my team's email activity. Super convenient!” “Easy and convenient. My team members love getting the daily email reports, and it motivates them to respond faster to emails.”