Click here for Useful Tips and Updates 2026 Click here for ITSO’s full service catalog ITSO offers a wide range of central computing services, including network access, email, and teaching tools, and requires a valid HKUST Account. MFA is an enhanced login process that adds an extra layer of security and is required for Single Sign-On applications. The Staff Intranet is a one-stop shop for frequently accessed websites and applications from various campus departments and offices. Exchange Online includes a cloud-based email and calendaring service, hosted by Microsoft, you can utilize the following services. Telephone Services are provided to faculty and staff on campus office areas, users would access Web Pages of Telephone/Fax to get the instructions on: ITSO offers on-campus and off-campus Wi-Fi services, for our users to provide Internet access for their mobile devices through our eduroam service. Office 365 is a cloud-based suite that integrates Microsoft Office applications and adds Microsoft Teams for communication and collaboration.

With highly integrated Multi-Function Printers, office automation for document workflow is now streamlined and simplified. ITSO offers an efficient email communication channel for group communication, both internal and external. ITSO runs four computer laboratories across the campus for the University community. ITSO provides HPC services to HKUST researchers, based on the Purdue community cluster model, with funding from Schools or Departments and ITSO handling purchases, infrastructure, hosting, and maintenance. ITSO offers comprehensive IT infrastructure services to support the university's digital needs. ITSO undertakes various initiatives to safeguard the university's digital assets and secure its IT infrastructure. ITSO supports staff in work from anywhere and you can refer to the guidelines for instructions on how to prepare your equipment. ITSO arranges training workshops and seminars throughout the year to keep staff up to date on technology trends. We provide services for staff families and long-serving retirees/leavers, you can utilize the following services.