Unable to get camera to work. I do not see a switch or keyboard button. Moved from: Microsoft System Center | Other Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. ARWA KHALID RASHID MOHAMED ABID • 30 Reputation points 2026-01-11T21:05:51.93+00:00 The camera is awful, I swear! I've tried it so many times and it still doesn't work. Ugh, I just don't like it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 60+ votes The camera is awful, I swear! I've tried it so many times and it still doesn't work. Ugh, I just don't like it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Lee Pratt • 0 Reputation points 2026-01-26T04:29:12.6666667+00:00 Sometimes the camera sees me and turns on. Sometimes the camera does not see me and tells me to get closer, get farther, or unblock a cover. I don't think there is a cover or a keyboard switch. 30+ votes Sometimes the camera sees me and turns on. Sometimes the camera does not see me and tells me to get closer, get farther, or unblock a cover. I don't think there is a cover or a keyboard switch. DaveM121 • 928.6K Reputation points • Independent Advisor 2025-12-29T19:11:11.45+00:00 1 If none of the function keys (F1 - F12) have a camera icon, look at the camera lens above your screen, is there a small privacy slider that needs to be opened to access the webcam? 2 If the webcam is still not working, go to the support page for your laptop on the manufacturers website, then from there, download and re-install the version of webcam drivers they provide. If you have any difficulty locating that support page, click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window. 3 comments Show comments for this answer hannathelamb • 0 Reputation points 2026-01-23T18:27:09.8466667+00:00 Hi Dave, u reallyyyy helped me there!!! i did not know about this slider thing. I didnt even notice until u mentioned it separately lol. even my camera tried to tell me bout it but i didnt understand. TYSM!! 2 votes Paul McLaughlin • 0 Reputation points 2026-01-25T22:06:01.77+00:00 Dittos Dave! No idea the small privacy slider was part of the laptop. Thanks!!! 2 votes Caitlin Lindzy • 0 Reputation points 2026-01-28T16:13:39.45+00:00 I truly thought I was losing my mind. Who designed this to put a sliding switch that isn't even noticeable on a part of the computer that is touched, fiddled with, opened and closed multiple times a day? Thank you for your help Dave! 3 votes If none of the function keys (F1 - F12) have a camera icon, look at the camera lens above your screen, is there a small privacy slider that needs to be opened to access the webcam? If the webcam is still not working, go to the support page for your laptop on the manufacturers website, then from there, download and re-install the version of webcam drivers they provide. If you have any difficulty locating that support page, click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window. hannathelamb • 0 Reputation points 2026-01-23T18:27:09.8466667+00:00 Hi Dave, u reallyyyy helped me there!!! i did not know about this slider thing. I didnt even notice until u mentioned it separately lol. even my camera tried to tell me bout it but i didnt understand. TYSM!! 2 votes

Hi Dave, u reallyyyy helped me there!!! i did not know about this slider thing. I didnt even notice until u mentioned it separately lol. even my camera tried to tell me bout it but i didnt understand. TYSM!! Paul McLaughlin • 0 Reputation points 2026-01-25T22:06:01.77+00:00 Dittos Dave! No idea the small privacy slider was part of the laptop. Thanks!!! 2 votes Dittos Dave! No idea the small privacy slider was part of the laptop. Thanks!!! Caitlin Lindzy • 0 Reputation points 2026-01-28T16:13:39.45+00:00 I truly thought I was losing my mind. Who designed this to put a sliding switch that isn't even noticeable on a part of the computer that is touched, fiddled with, opened and closed multiple times a day? Thank you for your help Dave! 3 votes I truly thought I was losing my mind. Who designed this to put a sliding switch that isn't even noticeable on a part of the computer that is touched, fiddled with, opened and closed multiple times a day? Thank you for your help Dave! Ms. Alexis Pryor • 55 Reputation points 2026-01-27T01:55:34.2433333+00:00 Hey so there is a slider on the top of the laptop it's really small but its black you'll see the shutter open once you slide it. I believe you slide it to the right to open it, hope this helps! 2 comments Show comments for this answer IF • 5 Reputation points 2026-01-29T00:57:31.8533333+00:00 Thanx Alexis - finally found the slider 3 votes Son • 10 Reputation points 2026-01-30T22:31:48.28+00:00 I looked very closely and there it was a little slider... Thank you so much! 4 votes Hey so there is a slider on the top of the laptop it's really small but its black you'll see the shutter open once you slide it. I believe you slide it to the right to open it, hope this helps! IF • 5 Reputation points 2026-01-29T00:57:31.8533333+00:00 Thanx Alexis - finally found the slider 3 votes Thanx Alexis - finally found the slider Son • 10 Reputation points 2026-01-30T22:31:48.28+00:00 I looked very closely and there it was a little slider... Thank you so much! 4 votes I looked very closely and there it was a little slider... Thank you so much! None • 40 Reputation points 2026-01-25T23:53:31.15+00:00 My camera is not working during zoom meetings. I have tried ALL troubleshooting guideance provided. Rebooted went to BIOS mode, camera was already turned on. I can see a light on the camera but the video function does not work. I am getting a message to change settings . But I have the camera setting to enable 0 comments No comments My camera is not working during zoom meetings. I have tried ALL troubleshooting guideance provided. Rebooted went to BIOS mode, camera was already turned on. I can see a light on the camera but the video function does not work. I am getting a message to change settings . But I have the camera setting to enable