I am trying to test reading progress with the intention of using it for class reading exercises at my school. I have created an assignment and added a reading activity following the instructions on the introductory video. I then tried to see the reading activity on student view and it kept coming up with an error message (see below). Is this an issue with Teams or do I need to do something different? Controlling settings, permissions, and membership within Teams and channels Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. Anonymous 2021-11-03T09:45:57+00:00 Hi My name is Daniel. I will be more than happy to assist you. Could you please reset the MS Team app and see how it goes. Please visit the following article and refer to the section, under the "Windows: Clear Teams Cache" section. https://www.uvm.edu/it/kb/article/clearing-team... However, if the problem still persists then please run the MS Team app in compatibility mode: Right-click the MS Team icon on the taskbar then select quit. Then right-click the MS Team icon on the desktop > select properties > Under the compatibility tab, check the "Run this program in compatibility mode for" option then select Windows 8 from the dropdown list Right-click the MS Team shortcut on the desktop > select run as administrator. DISCLAIMER: There's a link above from the non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it. Kind Regards 0 comments No comments My name is Daniel. I will be more than happy to assist you. Could you please reset the MS Team app and see how it goes. Please visit the following article and refer to the section, under the "Windows: Clear Teams Cache" section. https://www.uvm.edu/it/kb/article/clearing-team... However, if the problem still persists then please run the MS Team app in compatibility mode: Right-click the MS Team icon on the taskbar then select quit. Then right-click the MS Team icon on the desktop > select properties > Under the compatibility tab, check the "Run this program in compatibility mode for" option then select Windows 8 from the dropdown list Right-click the MS Team shortcut on the desktop > select run as administrator. There's a link above from the non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Anonymous 2021-11-03T09:41:57+00:00 Hi Thanks for the response. I have just tried using Teams online and it seems to work fine. I have also had a student complete a task on their phone and that was fine too. The issue seems to only occur in the desktop app. 0 comments No comments Thanks for the response. I have just tried using Teams online and it seems to work fine. I have also had a student complete a task on their phone and that was fine too. The issue seems to only occur in the desktop app. Anonymous 2021-11-01T13:45:02+00:00 Hi I Atkinson My name is Daniel. I will be more than happy to assist you. I'm wondering whether you are experiencing the same issue when using MS Teams online. Please follow these steps below to isolate the issue: Please go to your computer then open your chrome or edge browser as the only recommended browsers to access MS Teams online. Please go to MS Teams online https://teams.microsoft.com Then try to log in. Go try to add the reading progress again. Are you experiencing the same issue when you are using MS Teams online from your computer? Disclaimer This is a peer-to-peer support forum. I'm Non-Microsoft Staff, I don't work for Microsoft. Mostly everyone here are users helping other users. Kind Regards 0 comments No comments My name is Daniel. I will be more than happy to assist you. I'm wondering whether you are experiencing the same issue when using MS Teams online. Please follow these steps below to isolate the issue: Please go to your computer then open your chrome or edge browser as the only recommended browsers to access MS Teams online. Please go to MS Teams online https://teams.microsoft.com Then try to log in. Go try to add the reading progress again. Are you experiencing the same issue when you are using MS Teams online from your computer? This is a peer-to-peer support forum. I'm Non-Microsoft Staff, I don't work for Microsoft. Mostly everyone here are users helping other users.