Q1: Can I purchase on online e-commerce platforms? Unable to purchase, vvild Ono firmly supports the Notice on Further Protecting Minors from Electronic Cigarette Abuse issued by the State Administration for Market Regulation and the State Tobacco Monopoly Administration. vvild Ono has stopped all online sales. Unable to purchase, vvild Ono firmly supports the Notice on Further Protecting Minors from Electronic Cigarette Abuse issued by the State Administration for Market Regulation and the State Tobacco Monopoly Administration. vvild Ono has stopped all online sales. Q2: Which groups of people are prohibited from using Ono products? Minors, alcohol (PG) allergy sufferers, heart disease patients, hypertension patients, respiratory disease patients, pregnant and lactating women, etc. are not suitable for the physical condition of nebulized products. Minors, alcohol (PG) allergy sufferers, heart disease patients, hypertension patients, respiratory disease patients, pregnant and lactating women, etc. are not suitable for the physical condition of nebulized products. Q3: Can atomizers be brought on airplanes? Nebulizers can be carried with you on airplanes, but they must never be used on airplanes. Due to different regulations of each airline, it may not be possible to place it in the cargo, and there may be a small amount of oil leakage due to changes in high-altitude air pressure. When you are on a plane, it is recommended to store the cigarette sticks and cartridges separately, and try to wrap the cartridges with tissues or other materials. Nebulizers can be carried with you on airplanes, but they must never be used on airplanes. Due to different regulations of each airline, it may not be possible to place it in the cargo, and there may be a small amount of oil leakage due to changes in high-altitude air pressure. When you are on a plane, it is recommended to store the cigarette sticks and cartridges separately, and try to wrap the cartridges with tissues or other materials.

Q4: How to check the authenticity of a product? All products sold by vvild Ono come with anti-counterfeiting QR codes on the back. The query method is: scrape off the coating that blocks the QR code, scan the QR code with WeChat, follow the WeChat official account @ Oeno Creator, click "About Oeno - anti-counterfeiting query" in the bottom submenu [Member Center] to scan the QR code directly or manually enter the 16 digit anti-counterfeiting code for query. All products sold by vvild Ono come with anti-counterfeiting QR codes on the back. The query method is: scrape off the coating that blocks the QR code, scan the QR code with WeChat, follow the WeChat official account @ Oeno Creator, click "About Oeno - anti-counterfeiting query" in the bottom submenu [Member Center] to scan the QR code directly or manually enter the 16 digit anti-counterfeiting code for query. Q5: How do beginners use atomizers? Remove the atomizing bomb and remove the dust and leak proof plugs at the top and bottom; Put the atomizing bomb into the atomizer (the atomizer needs to have electricity); Pick up the atomizer and slowly inhale with a small mouth; After the built-in oil is used up, remove the old atomizing cartridge and replace it with a new one to continue using. Remove the atomizing bomb and remove the dust and leak proof plugs at the top and bottom; Put the atomizing bomb into the atomizer (the atomizer needs to have electricity); Pick up the atomizer and slowly inhale with a small mouth; After the built-in oil is used up, remove the old atomizing cartridge and replace it with a new one to continue using. Q6: How can I learn more about product issues? You can call the customer service hotline ( 400-028-8560 ) or enter the WeChat official account @ Oeno Creator,@ Oeno Creator Member Center to contact customer service. You can call the customer service hotline ( 400-028-8560 ) or enter the WeChat official account @ Oeno Creator,@ Oeno Creator Member Center to contact customer service.