Discussione Accepted offers do not become sold items while waiting for payment Good morning, for two days now I’ve been having a problem managing accepted offers on eBay. When a buyer accepts one of my offers, the order no longer appears among the sold items awaiting payment. For me, as the seller, the order disappears completely, while for the buyer it shows as due for payment within 3 days. This situation makes it impossible to: view the order, manage any combined shipping, correctly track payments, take action if the buyer does not complete the payment. Are you experiencing this problem too? This behavior is not in line with the platform’s normal functioning and compromises sales management... If it’s a bug, I hope they fix it as soon as possible 6 months ago last reply 2 days ago Good morning, for two days now I’ve been having a problem managing accepted offers on eBay. When a buyer accepts one of my offers, the order no longer appears among the sold items awaiting payment. For me, as the seller, the order disappears completely, while for the buyer it shows as due for payment within 3 days. This situation makes it impossible to: view the order, manage any combined shipping, correctly track payments, take action if the buyer does not complete the payment. Are you experiencing this problem too? This behavior is not in line with the platform’s normal functioning and compromises sales management... If it’s a bug, I hope they fix it as soon as possible Discussione Disputes opened on eBay and PayPal, beware of buyers with few points and recently registered I’m a serious and precise seller; incredibly, I’ve found several users who are dishonest. I’ve noticed that when I lower the price too much, to clear out the garage, I run into people who ask too many questions and after they receive the item, nothing but problems; I’ll tell you about my latest experiences. ---2 complete car xenon headlights with bulbs, working, demonstrable and checked, the buyer receives them, then after a while claims both control units are burned out, (impossible) sends photos and the bulbs are missing, I ask for an explanation, he replies the bulbs are burned out. Dispute, return after 1 month, I receive the headlights, the bulbs are missing, I contact eBay etc., data, photos, also video, I ask the buyer for an explanation and he doesn’t जवाब... eBay closes the dispute entirely in the buyer’s favor, I lose money, bulbs, shipping cost and I can’t test the headlights unless I go buy other bulbs.. From May to mid-July ---LOSS LAST MONTH: 40 photos, I sell body panels for cars (sold at a loss), he receives them, doesn’t sign with reservation, nothing, no report from the courier of damage or report, nothing, the buyer claims they’re damaged and in the photos you can see a small dent, he also claims the color is different, after a full 40 photos... To avoid problems I fully refund, I contact the buyer for the return, he puts me off until next month because he’s busy and somewhere else. Moral: disappeared and kept the items and shipping money, I ended up giving them away, eBay has nothing to do with it, it was my fault because I refunded in advance ----PREVIOUS LOSS: SEAT INTERIOR, thousands of photos, selling at a loss, below cost, he receives them, immediately opens a PayPal dispute, item different, after a long negotiation I managed at my own expense to get the seats back, with an additional cost of 150.00 euros in shipping losses (BECAUSE IF THEY OPEN A DISPUTE ON PAYPAL, you as the seller can’t talk to anyone, eBay tells you they can’t step in because it’s not on eBay, it depends on PayPal which approved the return BUT, it’s at the buyer’s expense, which cleverly he doesn’t tell me is his responsibility for the return, (I DIDN’T KNOW) to avoid losing everything I took on all the return costs, then I discover that PayPal had asked the buyer to send it back but I couldn’t see the PayPal messages because they only went to the buyer. ---FURTHER LOSS: new car bulbs, and also negative feedback, he receives them, dispute shortly after, both bulbs burned out, lost item, shipping money, fully refunded and also a negative. 2 years ago last reply 1 week ago I’m a serious and precise seller; incredibly, I’ve found several users who are dishonest. I’ve noticed that when I lower the price too much, to clear out the garage, I run into people who ask too many questions and after they receive the item, nothing but problems; I’ll tell you about my latest experiences. ---2 complete car xenon headlights with bulbs, working, demonstrable and checked, the buyer receives them, then after a while claims both control units are burned out, (impossible) sends photos and the bulbs are missing, I ask for an explanation, he replies the bulbs are burned out. Dispute, return after 1 month, I receive the headlights, the bulbs are missing, I contact eBay etc., data, photos, also video, I ask the buyer for an explanation and he doesn’t जवाब... eBay closes the dispute entirely in the buyer’s favor, I lose money, bulbs, shipping cost and I can’t test the headlights unless I go buy other bulbs.. From May to mid-July ---LOSS LAST MONTH: 40 photos, I sell body panels for cars (sold at a loss), he receives them, doesn’t sign with reservation, nothing, no report from the courier of damage or report, nothing, the buyer claims they’re damaged and in the photos you can see a small dent, he also claims the color is different, after a full 40 photos... To avoid problems I fully refund, I contact the buyer for the return, he puts me off until next month because he’s busy and somewhere else. Moral: disappeared and kept the items and shipping money, I ended up giving them away, eBay has nothing to do with it, it was my fault because I refunded in advance ----PREVIOUS LOSS: SEAT INTERIOR, thousands of photos, selling at a loss, below cost, he receives them, immediately opens a PayPal dispute, item different, after a long negotiation I managed at my own expense to get the seats back, with an additional cost of 150.00 euros in shipping losses (BECAUSE IF THEY OPEN A DISPUTE ON PAYPAL, you as the seller can’t talk to anyone, eBay tells you they can’t step in because it’s not on eBay, it depends on PayPal which approved the return BUT, it’s at the buyer’s expense, which cleverly he doesn’t tell me is his responsibility for the return, (I DIDN’T KNOW) to avoid losing everything I took on all the return costs, then I discover that PayPal had asked the buyer to send it back but I couldn’t see the PayPal messages because they only went to the buyer. ---FURTHER LOSS: new car bulbs, and also negative feedback, he receives them, dispute shortly after, both bulbs burned out, lost item, shipping money, fully refunded and also a negative. Discussione View item descriptions Hi, I've been having a problem lately: I can no longer view the details/description of the items for sale. This is quite annoying and frustrating, since it is important before placing an order to know the characteristics of the item for sale in detail. What can I do? 2 years ago last reply 1 week ago Hi, I've been having a problem lately: I can no longer view the details/description of the items for sale. This is quite annoying and frustrating, since it is important before placing an order to know the characteristics of the item for sale in detail. What can I do? Discussione I registered with my VAT number, but eBay is charging me 22% VAT I need help. I registered with my VAT number as a sole proprietorship, but the problem is that Ebay invoices me the selling fees as a private user, applying 22%. Being a VAT number, however, it should invoice me with zero VAT so that I can then generate the corresponding self-invoice. How can I resolve this? Thanks 7 months ago last reply 7 months ago I need help. I registered with my VAT number as a sole proprietorship, but the problem is that Ebay invoices me the selling fees as a private user, applying 22%. Being a VAT number, however, it should invoice me with zero VAT so that I can then generate the corresponding self-invoice. How can I resolve this? Thanks Discussione Reliable Tools Hello everyone, Below you can find the link to the individual seller updates for April 2025: New item condition for second-hand clothing Updated Sales Rules Manager page Regards, eBay Team 1 year ago Hello everyone, Below you can find the link to the individual seller updates for April 2025: New item condition for second-hand clothing Updated Sales Rules Manager page Regards, eBay Team Discussione Seller protection Hello everyone, Below you can find the link to the individual seller updates for April 2025: Energy efficiency labeling requirements New regulations on shipping items to Mexico Regards, eBay Team 1 year ago Hello everyone, Below you can find the link to the individual seller updates for April 2025: Energy efficiency labeling requirements New regulations on shipping items to Mexico Regards, eBay Team

Discussione Updates for sellers on eBay international sites Hello everyone, Below you can find the link to the individual seller updates initiatives for April 2025: Updates on international sites Regards, eBay Team 1 year ago Hello everyone, Below you can find the link to the individual seller updates initiatives for April 2025: Updates on international sites Regards, eBay Team Discussione DAC7, does the regulation take into account transactions or also the number of listings? THE REGULATION TALKS ABOUT TRANSACTIONS OR ALSO ABOUT LISTINGS 3 years ago last reply 1 year ago THE REGULATION TALKS ABOUT TRANSACTIONS OR ALSO ABOUT LISTINGS Discussione EPR... Lucid and various devilry, let's talk about it I am a small professional seller of vintage used collectible items. I’m trying to figure out whether the new measures to “protect” the environment, which would make us pay a disposal fee for the lifecycle of each item we would sell in Europe, apply only to factory-new products or also to used items. It’s clear that, on top of the Italian tax burden, if we start adding an annual fee for every European country in which we happen to sell, it would cripple us. Does anyone have more precise information? 1 year ago last reply 1 year ago I am a small professional seller of vintage used collectible items. I’m trying to figure out whether the new measures to “protect” the environment, which would make us pay a disposal fee for the lifecycle of each item we would sell in Europe, apply only to factory-new products or also to used items. It’s clear that, on top of the Italian tax burden, if we start adding an annual fee for every European country in which we happen to sell, it would cripple us. Does anyone have more precise information? Discussione Sale of used personal belongings and tax return Good morning everyone. For a few months now I’ve started selling some personal items on e-bay, mostly books and used clothes. The goal is to make a bit of room at home without throwing away things accumulated over the years, also following the death of my grandparents. Everything I put up for sale is not bought with the intent to resell and therefore does not generate any real profit. I’d like to understand whether there is a limit on the number of items I can sell beyond which I have to declare the income in my 730 (I’m an employee without a VAT number and not a trader). Thanks Regards 2 years ago last reply 1 year ago Good morning everyone. For a few months now I’ve started selling some personal items on e-bay, mostly books and used clothes. The goal is to make a bit of room at home without throwing away things accumulated over the years, also following the death of my grandparents. Everything I put up for sale is not bought with the intent to resell and therefore does not generate any real profit. I’d like to understand whether there is a limit on the number of items I can sell beyond which I have to declare the income in my 730 (I’m an employee without a VAT number and not a trader). Thanks Regards Discussione Gprs. How to manage some product listings provided by distributors rather than manufacturers Hello, as per the title I would like some help regarding GPRS. I’m having some difficulty with some articles that are distributed by Italian companies, but imported from abroad. In this case, with many companies and hundreds of articles, how could I shorten it? Taking each product and requesting information on every single one is very complicated and would make me waste a lot of time 1 year ago last reply 1 year ago Hello, as per the title I would like some help regarding GPRS. I’m having some difficulty with some articles that are distributed by Italian companies, but imported from abroad. In this case, with many companies and hundreds of articles, how could I shorten it? Taking each product and requesting information on every single one is very complicated and would make me waste a lot of time Discussione Updates to seller protection Hello everyone, Below you can find the link to the individual seller news initiatives for October 2024: Our Feedback Rules have been updated Regards, eBay Team 1 year ago Hello everyone, Below you can find the link to the individual seller news initiatives for October 2024: Our Feedback Rules have been updated Regards, eBay Team