Start for free and scale with flexible Meshy plans designed for individual creators , growing teams , and enterprise workflows . Get an overview of what’s included in each plan and choose the one that suits you best. Frequently Asked Questions Get answers to frequently asked questions on Meshy. What makes Meshy different? Meshy is a 3D generative AI toolbox for effortlessly creating 3D assets from text or images, accelerating your 3D workflow. Powered by the latest advances in AI, Meshy is built for 3D artists, game developers and 3D printing hobbyists. With Meshy, you can create high-quality 3D models and textures in minutes. The best part? You don't need any 3D modeling experience to get started, and it'll take you less than a minute to create your first 3D asset. Is my asset safe? Yes, we take data security seriously. If you are using the web app, your data is stored securely with Amazon Web Services in the United States. We will NOT share your data or use it for any training purpose without your consent. What 3D file formats do you support? For AI texturing, we support uploading models in .fbx , .obj , .stl , .gltf , and .glb formats. Be sure to upload one model at a time. The size limit for the web app is 100MB. For Text to 3D and Image to 3D, we support downloading models in .fbx , .obj , .usdz , .glb , .stl , and .blend formats. Does Meshy provide API services? Yes, we provide API services. You can visit https://docs.meshy.ai/en/ to check the API documentation. Does Meshy provide plugins? Yes, we currently have Blender plugin and Unity plugin . Can I use my generated assets for commercial projects? Yes. Under our Terms of Use, you own the assets created through our platform, provided that you have used materials that do not violate the copyrights of others in the process of generating your model. If you are on a premium plan, you own all assets you create with Meshy. If you are on a free plan, we grant you a CC BY 4.0 license instead. Can I sell the assets I create with Meshy on other platforms? Yes. As a premium subscriber, the models you create using Meshy are exclusively yours, and you have full rights to distribute and sell them. However, if you're a free user, you are also welcome to sell the models, but we kindly ask that you credit Meshy for the tool's use in the description of your commercial page. How do credits work? In the Meshy platform, Credits function as a form of internal currency or token. They can be utilized to access and pay for various services offered by Meshy. Users can employ Credits to submit generation tasks or to tip and appreciate the work of others. For more information about billing and other frequently asked questions, please visit our Billing FAQ page in our Help Center. Can I get free credits? Certainly! We provide free users with 100 credits every month, which automatically reset at 00:00 (UTC) on the first day of each month. Additionally, you can earn extra credits via the methods provided in this help article . Do credits have an expiration date? There are two types of credits, monthly credits and permanent credits. Monthly credits reset every month, whereas permanent credits do not expire. Monthly credits are part of your subscription plan. Permanent credits include extra credits you purchase or free credits you earn as rewards. How can I cancel my subscription plan?

After logging in, navigate to the Settings - Subscription page. Under the “Current Plan” section, you will find a “Cancel Plan” button, as highlighted in the image. Click this button to cancel your subscription. How can I upgrade my subscription plan? You can upgrade your subscription whenever you like, with changes taking effect instantly. To do so, navigate to the Settings - Subscription page. In the “Current Plan” section, click on the “Manage Plan” button. This will redirect you to the Stripe payment management page, where you can select a new plan seamlessly. Can I get a refund? We generally don’t provide refunds, given the high operational costs associated with AI services powered by expensive GPUs. However, exceptions may be made in certain circumstances . If you believe your situation warrants a refund, please contact us via email at support@meshy.ai to explain your case. Be sure to include: - Your account email - A detailed reason for your refund request. - The invoice number of the payment (which was emailed to you at the time of payment). We will review your request and determine if a refund can be issued. Normally this will take 3 business days to process. What payment methods do you offer? We gladly accept all major credit cards and offer a range of popular payment options, including Cash App Pay, Apple Pay, Link, and iDEAL. For our Enterprise plans, we can also accommodate wire transfers upon request. How does Meshy ensure the security of payment information? We use Stripe as our payment processor. This means that when you make a payment, all payment details are handled directly by Stripe and Meshy does not have access to your credit card data. How can I get receipts? After your subscription is successful, an invoice will be automatically sent to your registered email address. If you do not receive this email, please reach out to our customer service team at support@meshy.ai . What is the price of Meshy AI? Meshy's plans and current prices are shown in the pricing cards on this page. Regular offers: new users get 50% off their first month on any monthly plan, and 20% off on annual plans. Is Meshy AI free? Yes! The Free plan is available with no credit card required. You get 100 credits/month. Free-plan outputs are licensed under CC BY 4.0, which allows commercial use with attribution; queue priority is lower than paid plans. Is Meshy AI legit? Absolutely. Meshy is a well-established AI 3D generation platform with a real team, regular product updates, and millions of creators and studios as customers, including paid enterprise clients. Is Meshy worth the money? For most users, yes. Pro gets you 1,000 credits per month, 60% faster generation, API access, private asset ownership, and 10 concurrent tasks - making it one of the most affordable AI 3D tools available. How many credits does the Pro plan include each month? 1,000 credits/month. Plan credits reset monthly and do not accumulate.