Community di eBay Trova risposte, fai domande e mettiti in contatto con la nostra comunità di utenti ed esperti. Esplora la community Vogliamo che la tua esperienza qui sia la migliore possibile: per questo abbiamo raccolto risorse utili per aiutarti a familiarizzare con la Community di eBay. Inizia a vendere su eBay Se sei alle prime armi, qui trovi le risorse per muovere i primi passi. Spazio venditori Resta aggiornato con le novità per i venditori, gli strumenti per la vendita e le risorse ufficiali. Annunci di eBay Controlla le ultime novità, pubblicazioni e aggiornamenti nella pagina degli Annunci di eBay. Annunci di eBay The new eBay Community platform has arrived! 🎉 Welcome to the new eBay Community platform A new platform. The same extraordinary Community! Dear eBay Community users, we are about to move the eBay Community to a new platform, to offer you an even smoother, more engaging, and more connected experience. Events, discussions, resources, and searches will all be available in one centralized space, so you can find what you need more quickly and connect with the community even more easily. With a modern design, simpler navigation, and improved features to support sharing and collaboration, this new space helps you get even more out of every interaction. What’s changing: posts and most activity from 2023 onward will be automatically transferred to the new platform to simplify the experience, some existing activity will not be available in the new unified space access is always carried out from the eBay site via SSO when the platform goes live, detailed FAQs will be available to help you navigate easily during the transition, from June 11 to 15, 2026, the new Community site will be in read-only mode. If you have account issues during this period, live agent support is available at https://www.ebay.it/help/home. Your participation and contributions have been invaluable and have helped shape the eBay Community as we know it today. We believe this new chapter will make your experience stronger, smoother, and more impactful, and we can’t wait to have you with us. Thank you. The eBay Community team Discover the Solutions Space Introducing the new eBay Resolution Hub! A platform where sellers can easily resolve compliance issues related to their account and listings. Here are some examples: completion of identity verification; refund of a negative balance; submission of the required tax information; resolution of issues related to listing rules. One single space, with clear priorities, so you know what needs attention and what the next steps are. It’s easier and faster to resolve issues and get back to selling. Shall we get started? Go to resolution.ebay.it and discover the Resolution Hub. Thank you for choosing to sell on eBay! Attività in Forum Discussione I shipped a package and it got lost, who will reimburse me? Good morning, on October 4 I shipped a package on this platform by purchasing a shipping label for 4.67 euro. The package is handled by the inpost courier, and it was probably lost since the last tracking update shows October 5 at this courier's depot. I reported it to inpost and they told me I need to sort it out with ebay since I did everything on this platform, then I contacted ebay and they told me that for the refund of the package I shipped and lost I need to ask inpost. Basically, they keep bouncing the responsibility back and forth. today, on October 21, understandably the buyer requested a refund, which I accepted. so what do I need to do now to request the refund I’m owed, both for the label and for my package, which had a value paid by the buyer of 50 euro? thanks to anyone who will reply 1 hour ago last reply 1 hour ago

Good morning, on October 4 I shipped a package on this platform by purchasing a shipping label for 4.67 euro. The package is handled by the inpost courier, and it was probably lost since the last tracking update shows October 5 at this courier's depot. I reported it to inpost and they told me I need to sort it out with ebay since I did everything on this platform, then I contacted ebay and they told me that for the refund of the package I shipped and lost I need to ask inpost. Basically, they keep bouncing the responsibility back and forth. today, on October 21, understandably the buyer requested a refund, which I accepted. so what do I need to do now to request the refund I’m owed, both for the label and for my package, which had a value paid by the buyer of 50 euro? thanks to anyone who will reply Discussione How to fix the problem of a listing that violates the rules How to fix a listing that according to eBay violates the rules. I tried to modify the listing and it won't let me, and honestly they're claiming a violation but I don't understand the nature of this complaint. They say I made arrangements outside eBay's resale system, which I've never done. I don't understand and I don't know how to fix it 11 hours ago last reply 1 hour ago How to fix a listing that according to eBay violates the rules. I tried to modify the listing and it won't let me, and honestly they're claiming a violation but I don't understand the nature of this complaint. They say I made arrangements outside eBay's resale system, which I've never done. I don't understand and I don't know how to fix it Discussione Customs clearance fees Good evening, I bought a watch from a seller in Japan. The watch arrived in Italy and now FedEx is asking me for 425.96 euros in customs clearance fees. Has this ever happened to you? Best regards. Paolo 2 hours ago last reply 1 hour ago Good evening, I bought a watch from a seller in Japan. The watch arrived in Italy and now FedEx is asking me for 425.96 euros in customs clearance fees. Has this ever happened to you? Best regards. Paolo Discussione BRT issues Hello everyone. Do you know what problems there are with BRT? For a few days now, it hasn't been possible to create the shipping label. Thanks 3 hours ago Hello everyone. Do you know what problems there are with BRT? For a few days now, it hasn't been possible to create the shipping label. Thanks Discussione Invalid return label I received an invalid UPS return label. UPS doesn’t recognize it. The seller isn’t responding to me 5 hours ago I received an invalid UPS return label. UPS doesn’t recognize it. The seller isn’t responding to me Discussione clearance or fake I bought New Balance shoes from abroad for 156.81 euros - DHL says they want customs clearance fees order 96-15329-29559 is this a fake? 6 hours ago I bought New Balance shoes from abroad for 156.81 euros - DHL says they want customs clearance fees order 96-15329-29559 is this a fake? Discussione SHIPMENT DELIVERED BUT NOT COLLECTED Can you explain to me what happens if the package arrives at its destination but no one picks it up and the phone number provided is inactive? 2 weeks ago last reply 6 hours ago Can you explain to me what happens if the package arrives at its destination but no one picks it up and the phone number provided is inactive? Discussione PRESALE PURCHASES I PURCHASED A PRE-SALE COIN, NOW AT THE TIME OF SHIPPING (CONSIDERING THAT THE MARKET PRICE HAS RISEN) THE SELLER IS ASKING ME FOR A PRICE DIFFERENCE FOR SHIPPING - I CONSIDER THE ACTION DEEPLY INCORRECT, AS THE PRE-SALE IS NOT SUBJECT TO A PRICE REVISION CLAUSE AND CONSEQUENTLY THE AGREED PRICE, ACCEPTED BY BOTH PARTIES, IS BINDING FOR THE PURPOSES OF THE SALE AND/OR PURCHASE - OTHERWISE THE PRE-SALE PHASE MAKES NO SENSE IF THE PRICE IS ADJUSTED AT SHIPPING, THE PURCHASE IS MADE AT THE TIME OF AVAILABILITY AND NOT BEFORE IF SOMEONE HAS HAD SIMILAR PROBLEMS, WRITE TO ME SO WE CAN COMPARE OUR OPINIONS 8 hours ago I PURCHASED A PRE-SALE COIN, NOW AT THE TIME OF SHIPPING (CONSIDERING THAT THE MARKET PRICE HAS RISEN) THE SELLER IS ASKING ME FOR A PRICE DIFFERENCE FOR SHIPPING - I CONSIDER THE ACTION DEEPLY INCORRECT, AS THE PRE-SALE IS NOT SUBJECT TO A PRICE REVISION CLAUSE AND CONSEQUENTLY THE AGREED PRICE, ACCEPTED BY BOTH PARTIES, IS BINDING FOR THE PURPOSES OF THE SALE AND/OR PURCHASE - OTHERWISE THE PRE-SALE PHASE MAKES NO SENSE IF THE PRICE IS ADJUSTED AT SHIPPING, THE PURCHASE IS MADE AT THE TIME OF AVAILABILITY AND NOT BEFORE IF SOMEONE HAS HAD SIMILAR PROBLEMS, WRITE TO ME SO WE CAN COMPARE OUR OPINIONS Discussione Funds Transfer Hello, I’m back on Ebay after quite a while and, if I’ve understood correctly, from September 1st I have to manually transfer the funds to my bank account. Could you kindly explain the steps to follow in the simplest way possible? Thanks. Oct 19, 2026 at 11:04 PM last reply 9 hours ago Hello, I’m back on Ebay after quite a while and, if I’ve understood correctly, from September 1st I have to manually transfer the funds to my bank account. Could you kindly explain the steps to follow in the simplest way possible? Thanks. Discussione Experiences with the package pickup service Hi everyone! Recently, I had a problem: the courier didn’t come to pick up my package even though I had confirmed the appointment. I was wondering if any of you have had similar experiences. How did you solve the situation? What solutions or tips have you found most effective to avoid it happening again? I’d love to hear your stories and any suggestions! 10 hours ago Hi everyone! Recently, I had a problem: the courier didn’t come to pick up my package even though I had confirmed the appointment. I was wondering if any of you have had similar experiences. How did you solve the situation? What solutions or tips have you found most effective to avoid it happening again? I’d love to hear your stories and any suggestions!