If you experience an issue while using the Figma desktop app, we recommend clearing the app’s cache. This is a common solution for performance or technical issues that you're only experiencing on the desktop app. There are two ways to clear the app’s cache: from the Figma desktop app, or from your computer's operating system. Figma desktop app menu If you are still able to access and use the desktop app, you can clear the cache from the Help menu. You can access the Help menu from the application menu bar. This is the menu next to the Apple menu bar at the top of your screen, not a menu within the Figma application. Click Help in the Apple menu bar. Select Troubleshooting > Reset Figma and Restart : You can access the Help menu from the toolbar at the top of your screen. Click the toggle arrow in the toolbar at the top right of your screen. Go to Help > Troubleshooting > Reset Figma and Restart : Operating system tools If the Figma desktop app has become unresponsive and you're unable to interact with the app, you can clear the desktop app cache using tools from your computer's operating system. Use the terminal on Mac to clear the desktop app cache. Force quit the Figma desktop app.

Open the Terminal app. Enter the following command: rm -rf "$HOME/Library/Application Support/Figma" Enter the following command: Launch the desktop app. Run a command from the Windows start menu to clear the desktop app cache. Force quit the Figma desktop app. Open the Start menu. Enter the following command: %APPDATA%\Figma Enter the following command: In the window that opens, delete the Desktop and DesktopProfile folders, the `font_cache` file, and the `settings` file if they exist. In the window that opens, delete the Desktop and DesktopProfile folders, the `font_cache` file, and the `settings` file if they exist. Launch the desktop app. If you’re still experiencing issues, check out our troubleshooting checklist →